Ecosystem-as-a-Service
Frantzis und Sagra GmbH

We operate the
operational backend
for artists.

Hamburg·Albert-Einstein-Ring 4 Founded2015 15+Online Shops invisibleunion.eu
02 · What We Do

The artist
creates.
We deliver.

The Artist
Music · Brand · Community · Creative Direction
Invisible Union Takes Care Of
  • Shop & Marketing
  • Warehouse & Shipping
  • Payment & Billing
  • Customer Support & Returns
  • GfK & Media Control
02 / 08
03 · Service Areas

Six areas, one solution.

01
Marketing
Shop setup, SEO, email campaigns and drop communication.
02
Warehouse
Goods receipt & inspection, storage, pick & pack, daily shipping, returns processing and inventory management.
03
Customer Satisfaction
Email and phone support with our own returns portal.
04
Infrastructure
ERP, billing and integrations with GfK and Media Control.
05
E-Commerce & Payment
Product management, drops, discounts and curated shopping experiences.
06
Production
In-house textile production: raw goods, cut and make — Made in Europe.
03 / 08
04 · Produktion & Textilien

Wir produzieren die Textilien selbst.

Vier Produktlinien für Artist-Merch — Rohware, Schnitt und Konfektion aus einer Hand.

NODE_01 // CORE
Regular Fit
Loose
100% Baumwolle · 190–360 gsm
T-Shirt · Hoodie · Crewneck
NODE_02 // PREMIUM
Premium Fit
Oversized
Baumwolle 240 · 80/20 Mix 360 gsm
T-Shirt · Hoodie
NODE_03 // NEW WAVE
New Wave
Boxy
Baumwolle 240 · 80/20 Mix 360 gsm
T-Shirt · Hoodie
NODE_04 // PUFFY
Puffy
Light Oversized
70/30 Mix · inside brushed · 320 gsm
Hoodie

▹ Alle Produkte frei zu Bundles & Fanboxen kombinierbar — mit Künstlername auf dem Produkt zählt jedes Bundle für die offiziellen deutschen Charts (GfK).

▹ Made in Europe · eigene Rohware & Konfektion Vollständiger Katalog → invisibleunion.eu
04 / 08
05 · The ERP

The ERP is the control center.

INVISIBLE UNION
ERP
ERP · Data · Logic
Authorizations
Staff Artists Managers
Administration
Development
Chart Panel
Warehouse
Print
Purchasing
Finance
E-Commerce
Administration
  • Configure deals and automate revenue splits across all involved parties.
  • Assign role-based access rights for precise control over who sees and does what.
  • Manage all user accounts centrally with full permission control.
  • Access a structured media library for all documents and archives.
  • Create and manage custom order forms for your workflows.
E-Commerce
  • Track incoming shop orders in real time from checkout to shipment.
  • Manage your full product catalog with SKU and EAN support.
  • Keep inventory levels and release dates synced across all channels.
  • Process B2B orders and track shipments through a dedicated partner view.
Development
  • Clear app, config, and route caches directly from the dashboard, no server access needed.
  • Monitor background jobs in real time and catch bottlenecks before they cause issues.
  • Keep your Shopify store in sync and import orders automatically into the ERP.
  • Access full tracking data to audit system performance and data flows.
Print
  • Get a full overview of all active print jobs in a centralized production dashboard.
  • Track every order through its stages, from pending to in print, in real time.
  • Identify and handle misprints immediately to minimize waste and delays.
  • Stay informed on the live production status of every order at any moment.
Finance
  • Create, manage, and send invoices and credit notes directly from the ERP.
  • Monitor your debit and credit balance with always up-to-date financials.
  • Track every document's status, open, in review, or completed, at a glance.
  • Export all data in a format ready for your tax advisor with one click.
Chart Panel
  • Track your sales performance in real time through a live chart dashboard.
  • Monitor the GfK submission status of every chart report at each stage.
  • Automatically generate and export CSV files for chart reporting.
  • Record offline sales manually to ensure full data coverage at all times.
Purchasing
  • Manage inventory levels and track all goods flows across your supply chain.
  • Record inflows, internal transfers, and outflows in one structured view.
  • Upload and manage care-label files directly within the purchasing module.
  • Reserve raw materials in advance to secure production timelines.
Warehouse
  • Track delivery readiness KPIs to ensure every order ships on time.
  • Monitor shipping statuses and manage pre-orders from a single view.
  • Review weekly shipping statistics to identify trends and optimize logistics.
  • Receive automatic alerts for missing stock before shortages affect fulfillment.
1 / 8
05 / 08
06 · Order & Communication Flow

Clear. Direct. Transparent.

01

Artist
places order

Directly in the ERP, whether a new collection, warehouse order or event request. Digital, transparent, traceable.

02

ERP creates
internal task

The system automatically assigns the order to the right team, with priority, deadline and all necessary information.

03

Staff
processes

Warehouse, print, support or purchasing, everyone sees their task in the ERP, processes it and closes it.

06 / 08
08 · SUPERFAN

Fan Commerce.
Reinvented.

SUPERFAN is a mobile-first social commerce platform that transforms passive fans into active buyers — through drops, exclusive access, and a three-tier loyalty system built directly into the Invisible Union ecosystem.

3-Tier System: Follower · Fan · Superfan
Drop Mechanic — limited releases, real urgency
Algorithm-free feed — authentic artist content
Inner Circle — exclusive community access
Creator Dashboard — revenue & fan analytics
250 Mrd €
Market Economy
180k
DACH Creators
2,9 Mio €
Revenue Year 3
superfan.
Fans, die zu SUPERFANs werden.
Die Vision

SUPERFAN macht aus passiven Followern aktive SUPERFANs — Menschen, die einen Creator nicht nur konsumieren, sondern besitzen.

Über chronologischen Feed ohne Algorithmus-Lottery, integrierten Shop mit limitierten Drop-Mechaniken und Community-Räumen, in denen Inner-Circle-Mitglieder unter sich sind.

Der DACH-Launch zielt zuerst auf Musiker, Bands und Influencer mit 5k–500k Followern — die Zielgruppe, die Patreon ratlos macht und für die Instagram zu laut geworden ist.

07 / 08
„We take over the operational backend so that creativity takes center stage."
Invisible Union ERP Dashboard
Address Albert-Einstein-Ring 4
Web invisibleunion.eu
Company Frantzis und Sagra GmbH
Scroll